Youtuber Sham Idrees and Queen Froggy called out canadian cafe ‘Demetres’ on social media for not serving them because of religion.
The duo posted the videos of their social media handles and narrated the Islamophobic incident happened at the Canadian cafe.
Idress narrated that “We just had the worst experience of our lives, the racist servers told us they will not serve ‘people of your kind’.”
“My wife and family members included hijabis.”
Sharing a video of her self, Queen Froggy wrote “I am so heartbroken,Demetres Oakville didn’t take our order and told us to leave because we are Muslim and wear hijab.”
Moreover, she stated, “I am so disgusted . Go to Google Maps, click review and give 1 star to Demetres and write #Banislamophobia. Let’s make sure it never happens to anyone again!”.
However, the Canadian cafe “Demetres” has issued a statement on Instagram and stated “We have become aware of an alleged altercation at our Oakville location on Sunday evening, involving our employees interacting with a group of guests. On behalf of Demetres, we apologize to the guests who did not receive the standard of service we value as a company.”
“At this time, we believe there was a misunderstanding between employees and our guests regarding seating arrangements due to COVID-19 restrictions. The situation became escalated, and the guests were asked to leave.”
The statement further read “For over 30 years, diversity and inclusion has been a core value of our business. Racism and intolerant behaviour by any of our team members has no place at Demetres. We will be immediately conducting a thorough review of our internal video footage of the incident and will fully investigate the allegations.”
“We will be reaching out to the guests involved in the incident and asking for their participation in this investigation. The alleged behaviour is unacceptable and contrary to our values. We welcome the opportunity to resolve the matter, hear their concerns and learn how we can improve as a company.”