McDonald’s opens up its first largely automatic restaurant
The fast food chain McDonald’s opened its first automated outlet in Texas, run by mostly non-human staff but this new step raised questions related to the jobs of employees.
In this branch, a customer will get their order by a conveyor instead of a human being.
The concept “is not fully automated” yet but the goal of the test is to improve order speed and accuracy.
The less expansive semi-automated McDonald’s is designed to accommodate customers who are on the go.
With the help of “advanced technology,” the restaurant staff may begin preparing guests’ orders as soon as they come near the restaurant.
Customers can order via a touchscreen kiosk inside the store or even pick up their meals from a drive-through “order ahead lane” once they are ready.
Despite the fact that it is a nice idea, activists and social media users are worried about how it might affect the job of several people.