Due to monsoon rains in Sindh, almost half of the mobile phone towers in the telecom sector across the province, including Karachi, were severely affected.
During the rains, Karachi residents complained to social media groups about not being able to make and listen to phone calls on their mobile phones, but the problem has not been resolved. The problem of the mobile network is not in one company or city but in most cities different mobile networks are affected.
Complainants said they had problems with all four networks – Jazz, Telenor, Zong and Ufone. Consumers in Karachi and other cities of Sindh have been facing this problem for the last 48 hours.
Samaa Digital tried to contact the spokespersons of all the companies but none of the networks worked.
Telecom sources said in a WhatsApp message that mobile networks across Sindh were not functioning properly due to supply chain disruptions and were shutting down elsewhere.
According to sources, half of the towers are not working due to non-supply of electricity by K Electric.
Due to heavy rains, the fuel could not reach, due to which the towers run with the help of generators have also been shut down.
Mobile phone services were not fully restored until the news broke, but one company claims to have only ten sites down which are being restored.
Another company said the closure of the towers also cut off communication between their team, delaying restoration work.